Contact Us! Have a question or comment about Bonjour Belle or BonjourBelle.com? There are three ways to get in touch with us — by email, phone, or postal mail. **By Phone** 1-801-763-8868 **By Mail** If you have questions or comments about bonjourbelle.com, write to Bonjour Belle 26 West 100 North American Fork, Utah. 84003 **By Email** Dawn@bonjorbelle.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ **Standard Shipping and Handling** Standard orders are processed once credit card authorization and verification have been obtained. Orders shipped via standard delivery typically arrive in fifteen (15) to thirty (30) business days (Monday through Friday, not including holidays) for the United States, US Territories and P.O. boxes in Alaska and Hawaii. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ **Multiple Shipments** Where a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped. There are no additional shipping and handling charges for subsequent shipments for the same order or for Back Orders. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ **Shipping Carriers** We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Occasionally, high demand causes us to run out of certain items. If we don't have an item that you have ordered in stock, we'll notify you by phone immediately. Sometimes, an item is out of stock and not expected to come back in stock, so we must cancel the item. In this case, if you paid with a credit card, we will not charge you for the item or any taxes, shipping or handling charges. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ **Exchanges by mail** Return your purchase using our easy mail return process (within 14 days of your order date). Order your new merchandise at the same time by including it with your returning item, submitting your new order to our website, or by faxing your new order to 1-801-216-4195. You will not be charged the return postage fee, and your new items will be shipped at no cost to you. We will bill your credit card for the new merchandise and process your credit for returned merchandise as soon as we receive it. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ **Changes and Cancellations** If you'd like to cancel or change your order, please call 1-801-763-8868 as soon as possible. We'll do everything we can to accommodate your request. But please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ **Privacy Policy** At Bonjour Belle, Inc., we value our customers and respect your privacy. We collect information about you in our stores and through our websites in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. As described in this policy, we will not share your information among our brands or with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.